KBRS is pleased to have assisted in the appointment of Darren Mastropaolo 211 Nova Scotia’s new CEO. The following is an excerpt from their recent announcement.
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The 211 Nova Scotia Board of Directors is pleased to announce the appointment of Darren Mastropaolo as the organization’s Chief Executive Officer.
Darren brings over a decade of experience fostering innovation, growth, and impact within the nonprofit, and social service sector with a strong track record in digital transformation, strategic fundraising, and policy influence. His career spans senior leadership roles at Kids Help Phone, Crisis Text Line, and DoSomething.org, where he led initiatives raising millions of dollars, implementing data-informed service delivery, and significantly improving accessibility and outcomes, especially for vulnerable communities.
At Kids Help Phone, Darren led the creation of the Innovation portfolio, modernized technology and data infrastructure, developed new service models, and secured funding to enable sustainable growth. His expertise in navigating external partner relationships, securing funding, and fostering strong community partnerships prepares him to guide 211 Nova Scotia, ensuring services remain accessible, adaptable, and impactful in a rapidly changing landscape.
“We are thrilled to welcome Darren Mastropaolo as 211 Nova Scotia’s Chief Executive Officer,” says Lindsay Peach, Chair of 211 Nova Scotia’s Board of Directors. “Darren’s deep experience in innovation, data-informed service delivery, policy, and community partnerships has provided him with excellent experience to lead our organization forward. We’re confident that under his guidance, 211 Nova Scotia will grow in impact, reach more people in need, and remain a powerful platform for strengthening the social service sector across the province.”
“211 Nova Scotia has become a lifeline for individuals and families across the province, connecting tens of thousands of people each year to the help they need to navigate life’s challenges,” said Darren Mastropaolo, incoming CEO of 211 Nova Scotia. “I’m grateful to the board for the opportunity to join such a dedicated team that has earned deep and well-deserved respect for the important service they deliver. As CEO, I’m committed to working collaboratively with partners across the province to harness the power of human-centered, data-driven innovation to strengthen the social services sector, ensuring that every Nova Scotian knows they are never alone and that help is always just a call, a text, or a click away.”
The Board is grateful to Nick Jennery for his leadership as Interim Executive Director. Nick has embraced the 211NS mission and thoughtfully provided guidance to staff and counsel to the Board ensuring continuity of service at a key time for the organization. The Board Chair also recognizes the 211NS team, “We sincerely thank the 211NS team for their continued hard work, support and commitment, “says Lindsay Peach. “Your passion and accomplishments further our mission every day.”
Darren officially assumes his role as Chief Executive Officer of 211 Nova Scotia on July 21, 2025.
