The Accountable Manager™ is a skill-based leadership program that equips front line managers with the mindset, skillset, and deliberate practices needed to not only lead, but lead with greater accountability in a digital era.

The program is organized around three building blocks to drive accountability at the personal, team, and organizational level and is delivered over a 6-month learning journey.

The program covers timely themes including:

  • Inclusive leadership fundamentals
  • How diversity and disruption support innovation
  • How to accelerate change, and
  • How to use coach-like conversations to drive performance in others

This program includes:

  • Nine 2.5 hour interactive and collaborative modules delivered in person or virtually*
  • Three 1-hour virtual check-in meetings
  • Leadership assessment
  • Complete resource workbook for participants and a resource booklet for their manager, with proven ways to support their direct reports
  • Registration is limited. Group size will be kept small to facilitate rich discussion

*If public health guidelines allow during the program, in-person sessions in Halifax may be considered for the Maritime cohort. The Newfoundland and Labrador cohort will be delivered virtually regardless.

This program is targeted toward two important groups:

  • Professionals who are new to management or leadership roles
  • Manager or director-level professionals who want to master the fundamental skills of effective leadership

Program Fee:

Regular Rate: $2,950/Participant
Group Rate: $2,650/Participant when more than one participant registers from the same organization

Choose from Two Geographically Focused Cohorts

Maritimes (NS, NB, PEI)
Led by Michelle Fitzgerald, begins Sept. 23, 2021
Download Program Overview for specific dates and details.


Newfoundland and Labrador
Led by Heather Peters, start date TBD
Specific dates and details coming soon


You may qualify for a Newfoundland and Labrador Job Grant. Visit the Newfoundland and Labrador Advanced Education, Skills and Labour website for eligibility requirements and to apply


Your Facilitators:  

Michelle Fitzgerald

Michelle has a passion for helping teams align around business strategy and ways of working to sustain high performance and coaching clients to achieve their full potential as leaders.



Heather Peters

An energetic and engaging facilitator, solutions-driven consultant, and insightful leadership coach, Heather has helped hundreds of leaders and professionals engage teams and maximize performance in Canada and beyond.


Looking for a customized solution for your team?

To inquire about delivery of The Accountable Manager program, or elements of the program, within your organization, please contact Michelle Fitzgerald (Maritimes) or Heather Peters (NL).


Recent Participate Feedback:

"The Accountable Manager course has offered me a new perspective on leadership. Through the balanced mix of self-reflection, practical modules, and exercises, I feel like I have a definite edge over my peers who haven’t yet experienced this program."

  • Manager at international transportation organization

“When I started the course one of the main areas I wanted to improve was my delegation skills. I have made tremendous headway in my efforts to give others an opportunity for success. I think among the group I was not alone in the benefits from this part of the course.”

  • Technical Architect at global export organization

“I use this program daily - both professionally and personally. I am applying the RACI model to help coordinate my team to work effectively, I have regular 1:1’s where my team can communicate their successes and struggles, we discuss how they can stretch and we can give constructive feedback in a safe environment. To sum it up I do think I am a better and more accountable manager. I would recommend this course to any manager.”

  • Accounting Manager at provincial security company

"The professional development you can gain from having conversations and debates outside of your current company and with managers who are outside of your own corporate culture is invaluable.  Hearing similar challenges and solutions from other managers will boost your confidence, help you know you are not alone in your daily challenges, and see that there are methods to solve problems quickly." 

  • Finance Manager at transportation company


If you would like to receive more information on the Program, please fill out the form at the link below.

Request More Information


Contact a Consultant

Michelle Fitzgerald
Michelle Fitzgerald , ABC
Senior Associate
Heather Peters
Heather Peters , MER, ACC, IPMA-ACP
Senior Associate